Refunds or Guarantee

The Nail Barn LLC does not guarantee services for a set time. While most services "should" "would" "will" last for several weeks, everyone is different and your personal lifestyle/roles/habits/diet will have impact on your nail health. Nail maintenance varies with individuals, normally 2-3 weeks. If you are unhappy please express it during the service. The Nail Barn LLC, reserves the right to decline nail fixes if a client does not follow the out lines at home care regime or if the service is beyond a week old.  The Nail Barn LLC, does not issue refunds for services rendered. 

Cancellation/No-Show Policy

The Nail Barn, LLC understands that you may need to cancel an appointment occasionally. In such circumstances, please provide a 48 hour notice, so your appointment can be rescheduled or filled. Failure to do so may result in a $25 cancellation fee. No-show appointments will be subject to half the cost of service scheduled or $25 whichever is greater. Fees are the clients responsibility and must be paid in full before the next appointment, and may be billed to your card on file. A deposit of full service cost will be required after two no shows before booking your next appointment. Please arrive to your appointment on time. Clients who are 20 mins late, without notice and approval, will be subject to the no show fee, and will not be privileged to any reward policies.

The Manager of The Nail Barn, LLC, understands like life 'manure' happens. Please be courteous and communicate emergencies. 

Minors 

Please be aware Minors (under 18) need legal guardian consent for any services provided at The Nail Barn, LLC. A parent is preferred to attend the appointment with you. 

Personal Nail Care Regimen 

Avoid long periods in water, use gloves when working with chemicals, cleaning products and doing household chores. Don't pick or peel nails or polish as it can damage your natural nail. Don't try to remove nails yourself. Use a cuticle oil daily and moisturizer. Nails are not tools. Don't bite your nails, biting can crack the nails damaging the natural nail. Continue to follow a nail maintenance plan for your personal growth patterns. 

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